Refund and Return Policy for Best Deal Pariz

Effective Date: November 30, 2024

At Best Deal Pariz, we want you to be completely satisfied with your purchase. If for any reason you are not happy with the products you received, we offer a comprehensive return and refund policy to ensure a smooth and hassle-free experience. Please read the following terms to understand your rights and our process for returns and refunds.

1. Return Eligibility

We accept returns on eligible products within 30 days from the date of delivery. To be eligible for a return, the item must meet the following conditions:

  • Unopened and Unused: The product must be unused, in its original condition, and with the original packaging intact.
  • Proof of Purchase: You must have the original receipt or order confirmation to complete the return.

Please Note: Certain items may not be eligible for return. These include:

  • Items that have been used or installed.
  • Products that are damaged due to misuse, improper installation, or normal wear and tear.
  • Gift cards and certain automotive accessories that are non-returnable due to hygiene and safety reasons.

2. How to Return an Item

To initiate a return, follow these steps:

  1. Contact Us: Email us at info@bestdealpariz.com with your order number, product details, and reason for the return.
  2. Return Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number, along with detailed instructions on how to return the product.
  3. Return Shipping: You will be responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

3. Refund Process

Once we receive your returned item and confirm that it meets our return eligibility criteria, we will process your refund. The refund will be issued to your original method of payment, and you can expect it within 7-10 business days after we process the return.

Please Note: The following conditions apply to our refund policy:

  • Shipping Charges: Shipping and handling fees are non-refundable, unless the return is due to an error on our part, such as shipping the wrong product.
  • Restocking Fees: In some cases, a restocking fee of up to 15% may apply, particularly for large or bulky items that need additional handling or inspection.
  • Partial Refunds: We reserve the right to issue a partial refund if the product is not returned in its original condition or is missing parts.

4. Exchanges

If you would like to exchange a product for a different item, please follow the standard return procedure. After the return is approved, you can place a new order for the desired item. We do not offer direct exchanges but will gladly assist you with the return and a new purchase.

5. Defective or Damaged Products

If you receive a defective or damaged product, we apologize for the inconvenience and will resolve the issue promptly. Please follow these steps:

  1. Contact Us Immediately: Notify us within 7 days of receiving the product by emailing info@bestdealpariz.com with a description of the damage or defect.
  2. Provide Evidence: You may be asked to provide photographic evidence of the damage or defect to help us assess the issue.
  3. Resolution: We will offer a replacement, a full refund, or a partial refund depending on the situation. In some cases, we may request that you return the defective item, and we will cover the cost of return shipping.

6. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Gift Cards: Due to their nature, gift cards cannot be returned or refunded.
  • Personalized or Custom Products: Any products that have been personalized or custom-ordered are not eligible for return unless they are defective or damaged.
  • Certain Auto Parts: Some automotive accessories and parts may not be eligible for return due to health and safety regulations, as well as hygiene concerns.

7. Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped. Once your order has been shipped, it cannot be canceled, but you can follow the return process after receiving the product.

8. International Returns

For international orders, the return process is similar, but please note the following:

  • Customs Fees and Duties: You are responsible for any customs fees, taxes, or duties that may apply to the return.
  • Return Shipping: You will be responsible for return shipping costs, unless the item is defective or damaged.

9. Changes to this Policy

We may update this Refund and Return Policy from time to time to reflect changes in our products, services, or legal requirements. Any updates will be posted on this page, and the new policy will be effective immediately upon posting.

10. Contact Us

If you have any questions about our Refund and Return Policy or need assistance with a return, please feel free to contact our customer service team at:

Hotline: (703) 993-4354
Address: 13220 Yates Ford Rd,Clifton, Virginia
Email: info@bestdealpariz.com
Website: bestdealpariz.com

By shopping with us, you acknowledge that you have read and understood this Refund and Return Policy and agree to its terms. Thank you for choosing Best Deal Pariz for your automotive accessory needs!